let's put the help desk out of work

All about my story and why I love doing what I do…


A trainer, a developer, a creative, and an imaginer with a joy for simplicity and enablement.

What started out as disparate roles of dissatisfaction culminated into the discovery of something greater.

Twenty years ago, I my job was providing personalize software instruction. Users were grateful to use poor software and websites through the lens of their viewpoint. I always enjoyed teaching, but I knew this approach needed a reversal; thus I started my career into what is now known as UX. It is my focus to provide users with accessible products, full of innovation and delight.

UX consulting is the type of work that allows me to bring positive change to the world around. I look forward to the opportunity to speak with you soon regarding your product needs.

Andrew Jung.

Andrew-CUA